Verify your tenx365 account
Account verification protects your balance and unlocks full withdrawal access. We ask for a government ID and proof of your wallet ownership—a screenshot from your bKash, Nagad or Rocket app showing your name and number. Upload both documents through the account settings screen; our team reviews them within a few hours. Verification is a one-time step; once approved, withdrawals flow smoothly every
time. Players who skip verification can still deposit and play, but payouts stay on hold until documents are submitted.
- Open account settings — Tap your profile icon, then choose verification. We show the document types we need and where to upload them.
- Upload your ID — Snap a clear photo of your national ID card or passport. The photo should show all four corners and your face clearly.
- Prove wallet ownership — Take a screenshot of your bKash, Nagad or Rocket app showing your name and registered mobile number. Upload it alongside your ID.
- Wait for approval — Our team reviews documents within a few hours. You'll see a green check in your account when verification is complete.