Reference

Privacy Policy: How We Handle Your Information

We collect what we need to run your account, verify your mobile wallet deposits through bKash and Nagad, and keep your login secure. You control your data—request access, corrections or deletion through the support channels below.

Account data onlyMobile wallet verificationSecure login recordsContact us anytimeRequest your data

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What This Policy Covers

tenx365 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy explains how tenx365 collects, stores and uses your personal information when you open an account and use our platform. We gather the details you provide during registration—your mobile number, email and payment information for bKash, Nagad or Rocket deposits. We also log your

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device type, IP address and session activity to secure your account and prevent unauthorised access. We do not share your personal data with third parties for marketing purposes. Payment processors see only the transaction details required to clear your deposit or withdrawal. Your login credentials are
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encrypted. Session data helps us detect suspicious activity and protect your balance. We retain account records as long as your account remains active, plus a period required by applicable regulations in eligible regions. If you close your account, we keep transaction history for audit and compliance
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purposes, then archive or delete records according to data retention rules that apply where the service is offered. You can request a copy of your data, ask us to correct errors, or submit a deletion request by contacting support. We respond to verified requests within a
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reasonable timeframe. Cookie usage is limited to session management and platform functionality—we do not use tracking cookies for advertising. This policy applies to users in regions where our service is available under local law; access depends on your jurisdiction and eligibility.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING

How We Protect and Manage Your Information

We built our data practices around what you actually need: a secure account, fast mobile wallet deposits, and control over your own information. Below is how we handle the main privacy areas that matter when you play on a mobile-first platform.

Collection and use We collect your mobile number, email and payment details when you register. Session logs track device type and IP to flag unusual login attempts. We use this data to verify deposits, process withdrawals and secure your account—nothing more.

Cookies and tracking We set a session cookie so you stay logged in when you switch from slots to live tables. No advertising trackers, no third-party analytics that follow you around the web. Just the technical cookies that keep the platform working smoothly.

Storage and retention Account records stay active as long as you use the platform. Transaction history is archived after you close your account, kept for compliance periods required in eligible regions, then deleted. You can ask us to remove data earlier where local law allows it.

Your rights Request a copy of your data, correct mistakes in your profile, or ask us to delete your account through live chat, email or the Data & Privacy menu. We verify your identity, process the request, then confirm once it's done.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what data we hold, correct an error in your account details, or request deletion, reach out through any of the channels below. We verify your identity before sharing or changing account information, so have your registered mobile number or email ready.

Live chat Open the chat bubble in the bottom corner of any page. Tell the agent you need help with a privacy or data request. We verify your account, then walk you through the process in real time.

Email support Send your request from the email address linked to your tenx365 account. Include your registered mobile number so we can confirm it's you. We reply with next steps or the information you asked for.

Account settings Log in, tap your profile icon, then Data & Privacy. You can download a copy of your account data as a file, update your email or mobile number, or submit a deletion request that we review and process.

Privacy Policy FAQ

We collect your mobile number, email address and the payment details you provide for bKash, Nagad or Rocket deposits. We also log your device type, IP address and session timestamps to secure your account and detect unauthorised access.

We share transaction details with payment processors so they can clear your deposit or withdrawal. We do not sell your data or pass it to marketing companies. Session logs stay internal, used only for security and platform operations.

Log in, go to your profile icon, tap Data & Privacy, then Download my data. We generate a file with your account details, transaction history and session records. You can also request it through live chat or email support.

Yes. Submit a deletion request through the Data & Privacy menu, live chat or email. We verify your identity, close the account, then archive transaction records for the compliance period required in eligible regions before final deletion.

We use a session cookie to keep you logged in and remember your language preference. We do not use advertising trackers or third-party analytics that follow you across sites. Only the technical cookies needed to run the platform.

Active accounts stay on record indefinitely. Once you close your account, we archive transaction history for audit and compliance purposes as required in eligible regions, then delete it after that period ends. You can request earlier deletion where local law permits.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Apptenx365 App Gamestenx365 Casino

Privacy Policy: How We Handle Your Information

How We Protect and Manage Your Information

How to Reach Us About Your Data

Privacy Policy FAQ

01 What personal information does tenx365 collect when I register?

02 Do you share my data with third parties?

03 How can I see what data you have about me?

04 Can I delete my account and all my data?

05 Does tenx365 use cookies or tracking pixels?

06 How long do you keep my information after I stop using the account?

Privacy Policy

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